Holiday FAQ Page

Untitled Document

HOLIDAY WHAT UP

All the info you need. All in one place.

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Shipping Cutoffs

SHIPPING DEADLINES

Because you probably want your stuff by December 24th, right?

Shipping Method Shipping Cut-Off Date Cut-Off Time Expected Delivery On or Before
International 12/6/2013 11:59 PM PST 12/23/2013
APO/FPO 12/9/2013 11:59 PM PST 12/24/2013
Standard 12/18/2013 11:59 PM PST 12/24/2013
2-3 Day 12/18/2013 11:59 PM PST 12/24/2013
Overnight 12/23/2013 10:00 AM PST 12/24/2013

We will do our best to get shipments delivered on time.  However, there are situations which are beyond our control.  We are not responsible for delays due to weather conditions, incorrect or incomplete shipping addresses, natural disasters, or refusal to accept packages. To reduce the possibility of late arrival of your package especially during the busy holiday season, please place your orders early.

Customer Service

CUSTOMER SERVICE HOLIDAY HOURS

Give us a call. We're here to help. Please note that as we approach our busy holiday season, response time may be longer. See below for our modified customer service schedule:



Hours are in Eastern Standard Time.

Day Date PST Open PST Close EST Open EST Close
Saturday 12/7/2013 7am PST 7pm PST 10am EST 10pm EST
Sunday 12/8/2013 7am PST 6pm PST 10am EST 9pm EST
Monday 12/9/2013 6am PST 8pm PST 9am EST 11pm EST
Tuesday 12/10/2013 6am PST 8pm PST 9am EST 11pm EST
Wednesday 12/11/2013 6am PST 8pm PST 9am EST 11pm EST
Thursday 12/12/2013 6am PST 8pm PST 9am EST 11pm EST
Friday 12/13/2013 6am PST 8pm PST 9am EST 11pm EST
Saturday 12/14/2013 7am PST 7pm PST 10am EST 10pm EST
Sunday 12/15/2013 7am PST 6pm PST 10am EST 9pm EST
Monday 12/16/2013 6am PST 8pm PST 9am EST 11pm EST
Tuesday 12/17/2013 6am PST 8pm PST 9am EST 11pm EST
Wednesday 12/18/2013 6am PST 8pm PST 9am EST 11pm EST
Thursday 12/19/2013 6am PST 8pm PST 9am EST 11pm EST
Friday 12/20/2013 6am PST 8pm PST 9am EST 11pm EST
Saturday 12/21/2013 7am PST 7pm PST 10am EST 10pm EST
Sunday 12/22/2013 7am PST 6pm PST 10am EST 9pm EST
Monday 12/23/2013 6am PST 7pm PST 9am EST 10pm EST
Tuesday 12/24/2013 6am PST 2pm PST 9am EST 5pm EST
Wednesday 12/25/2013
Closed
Closed
Closed
Closed
Thursday 12/26/2013 6am PST 10pm PST 9am EST 1am EST 12/27
Friday 12/27/2013 6am PST 7pm PST 9am EST 10pm EST
Saturday 12/28/2013 7am PST 7pm PST 10am EST 10pm EST
Sunday 12/29/2013 7am PST 6pm PST 10am EST 9pm EST
Monday 12/30/2013 6am PST 7pm PST 9am EST 10pm EST
Tuesday 12/31/2013 7am PST 2pm PST 10am EST 5pm EST
Wednesday 1/1/2013
Closed
Closed
Closed
Closed
Thursday 1/2/2013 6am PST 7pm PST 9am EST 10pm EST

 

NEW!

SKIP THE WAIT

On hold? Call us during open hours and Just leave your phone number and one of our customer service reps will get back to you ASAP. (Not available for International Callers).

United States: 1.800.892.8674.
Canada: 1.855.847.1400.
International:+1.626.709.1189.

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