HT RESERVATIONS


Come visit us in-store, we’ll save you a spot! HT Reservations is a new, safe and efficient shopping experience. Simply schedule the time you’d like to visit us and we’ll see you then.


What is HT Reservations?

HT Reservations is a safe and efficient shopping reservation system that allows you to book an in-store shopping appointment ahead of time online.


How do I book a shopping reservation?

1. Reserve a spot here by choosing a time and store location that’s most convenient for you.

2. Check your inbox—we’ll send you an email confirmation with your reservation details.

3. Check in with the Hot Topic greeter upon arrival at the specified store. Shop safely!


Customer Service

If you have any questions or comments, feel free to email us or call Customer Service 800-892-8674 . For international customers, call +1626-603-3182 Please have your order number ready.


Additional FAQs

Q: Can I make a reservation in order to secure early access to Funko Pop!s?

A: No, HT Reservations cannot be used for the purpose of securing early access to Funko Pop! Vinyl or any other limited-supply, street-dated merchandise. Access to Pop!s or other street-dated merchandise will be managed by store teams directly, not through our reservation booking system. Hot Topic reserves the right to cancel any reservation.

Q: How many customers are allowed to book a single reservation?

A: At this time, booking is limited to one customer per reservation.

Q: Is there a fee to book a shopping reservation?

A: No, booking a reservation is 100% free!

Q: Do children count as reservation customers?

A: Children over the age of 5 count as reservation customers.

Q: Are there a maximum number of reservations I can book?

A: Customers are allowed to book one reservation per day.

Q: How long does it take for my shopping reservation to be booked?

A: After securing your reservation, keep an eye out for a confirmation email from us within minutes.

Q: How far in advance can I book my reservation?

A: Customers are able to book their reservation up to seven days in advance of their shopping experience.

Q: Do I need to show my reservation to get in the store?

A: Yes. Having your confirmation on hand will ensure a quick and smooth check-in.

Q: What do I do if I’m running late?

A: Customers are encouraged to contact their store team ASAP if they are running late to their reservation. Please note that appointments expire 15 minutes after the start time.

Q: How do I cancel my reservation?

A: Customers will be able to cancel their reservation through a link in their reservation confirmation email.

Q: Do I need a reservation to pick up my online orders or to exchange/return items?

A: A reservation is not required, but recommended to help speed up your checkout process.

Q: Will I not be allowed in the store if I do not have a reservation?

A: Customers are welcome to visit our stores without a reservation. However, there may be a brief wait time during peak shopping hours.

Q: Will there be a separate line for reservations & walk-ins?

A: Yes, there will be separate lines for reservations and walk-in customers.


Not what you were looking for? Go Back.